Client experience
1
Fill out the form
Visit pythas.io/get-started and complete the onboarding form. A new record is created in our CRM and the compliance analyst is notified automatically.
2
Receive verification link
Check your email for the MetaMap verification link. Sent within 2 hours of form submission — KYC flow for individuals, KYB flow for businesses.
3
Complete identity check
Upload your government-issued ID, take a selfie for liveness verification, and complete all required document fields through the MetaMap secure link.
4
Submit additional documents
If our compliance team flags additional requirements, you will receive an email listing exactly what is needed. You have 5 business days to submit.
5
Wait for approval
Our Compliance Officer reviews your complete file. EDD is triggered automatically for high-risk profiles. Review takes 1-3 business days from document completeness.
6
Account activated
You receive a welcome email. Your account manager sets transaction limits and assigns your Fireblocks wallet. You can begin transacting.
Internal process at each step
Total estimated onboarding time: 1-5 business days depending on document completeness.